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If I have an issue with the product I received what do I do?

Before sending us an email, please check if you can find an answer to the issue by entering your question in the search bar above.

If you were unable to find an answer on our site, please follow the instructions below.

Send a clear photo of the product with the issue so we can see and deal with it accordingly.

Please send a thorough explanation of the issue at hand.

Wait patiently for a response from one of our customer service agents.

To send us a message, please click here


In case of need, you may also contact us by sending an email to, we’ll be glad to assist

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